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My elderly father was flying from FL to LAX and I had arranged a car service to meet him and take him to his hotel. Literally 15 minutes before the scheduled pickup time the other car service cancelled! I called LAX VIP Limousine at the last minute! They had a car pickup my dad within 10 minutes. They were kind, polite, and could understand my level of stress. This is amazing customer service. I HIGHLY recommend this company. Thank you.